tag:status.sharebox.global,2005:/historySharebox Status - Incident History2024-03-29T01:06:59+01:00Shareboxtag:status.sharebox.global,2005:Incident/201038372024-02-29T16:08:18+01:002024-02-29T16:08:18+01:00Server side not delivering commands<p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>16:08</var> CET</small><br><strong>Resolved</strong> - The incident reported today is resolved.</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>10:54</var> CET</small><br><strong>Update</strong> - All systems are operational. <br />Sharebox are continuing to monitor the system. Customers that still encounter issues must report this to Sharebox directly</p><p><small>Feb <var data-var='date'>29</var>, <var data-var='time'>06:46</var> CET</small><br><strong>Monitoring</strong> - We have had issues with our server side not transferring all commands through our system. The situation looks to be ok now, but we are still monitoring and looking to find the root cause for the situation. More information to come later, but for now it seems stable.</p>tag:status.sharebox.global,2005:Incident/188950042023-10-23T09:06:06+02:002023-10-23T09:06:06+02:00Hei..Adminweb serveren er nede, vi jobber med saken..takk<p><small>Oct <var data-var='date'>23</var>, <var data-var='time'>09:06</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Oct <var data-var='date'>23</var>, <var data-var='time'>08:30</var> CEST</small><br><strong>Update</strong> - serveren is on again.</p><p><small>Oct <var data-var='date'>23</var>, <var data-var='time'>07:43</var> CEST</small><br><strong>Investigating</strong> - We are currently investigating this issue.</p>tag:status.sharebox.global,2005:Incident/187621072023-10-12T09:41:40+02:002023-10-12T09:41:40+02:00Serverproblems<p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>09:41</var> CEST</small><br><strong>Resolved</strong> - The incident has been resolved.<br />Normal operation on all systems</p><p><small>Oct <var data-var='date'>12</var>, <var data-var='time'>08:58</var> CEST</small><br><strong>Investigating</strong> - We're currently experiencing some problems with our server, our tech department are working on a solution.</p>tag:status.sharebox.global,2005:Incident/184590452023-09-11T09:58:47+02:002023-09-11T09:58:47+02:00Minor server problems<p><small>Sep <var data-var='date'>11</var>, <var data-var='time'>09:58</var> CEST</small><br><strong>Resolved</strong> - The system is back in normal operation.</p><p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>21:53</var> CEST</small><br><strong>Monitoring</strong> - A temporary fix has been implemented and should have the system stable. We are still monitoring until mid day tomorrow.</p><p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>20:17</var> CEST</small><br><strong>Update</strong> - We're still seeing some issues with our server. You might experience connection problems at certain times.</p><p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>19:15</var> CEST</small><br><strong>Update</strong> - We are continuing to investigate this issue</p><p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>18:07</var> CEST</small><br><strong>Investigating</strong> - We're still experiencing some minor issues, but working on a solution.</p>tag:status.sharebox.global,2005:Incident/184578022023-09-10T16:03:37+02:002023-09-10T16:05:18+02:00System down<p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>16:03</var> CEST</small><br><strong>Resolved</strong> - The incident has been resloved.</p><p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>15:56</var> CEST</small><br><strong>Identified</strong> - The issues has been identified, and the system is back to normal</p><p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>15:55</var> CEST</small><br><strong>Update</strong> - We are continuing to investigate this issue.</p><p><small>Sep <var data-var='date'>10</var>, <var data-var='time'>15:09</var> CEST</small><br><strong>Investigating</strong> - Our system is currently down, we're working on a solution and will have updates every hour.</p>tag:status.sharebox.global,2005:Incident/180933292023-08-09T11:51:54+02:002023-08-09T11:51:54+02:00Investigating<p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>11:51</var> CEST</small><br><strong>Resolved</strong> - This incident has been resolved.</p><p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>11:51</var> CEST</small><br><strong>Update</strong> - There was a downtime for some cabinets for 1 minute. Cause was most likely external.<br /><br />Problem resolve</p><p><small>Aug <var data-var='date'> 9</var>, <var data-var='time'>10:42</var> CEST</small><br><strong>Investigating</strong> - We are investigating instability on some cabinets<br /><br />New info will be provided every hour</p>tag:status.sharebox.global,2005:Incident/177522382023-07-03T17:37:32+02:002023-07-03T17:37:32+02:00Cabinet Server outage<p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>17:37</var> CEST</small><br><strong>Resolved</strong> - The incident is resolved.</p><p><small>Jul <var data-var='date'> 3</var>, <var data-var='time'>14:55</var> CEST</small><br><strong>Identified</strong> - We identified an issue with our Cabinet Server which caused a 15 minute downtime today. The fault was identified and corrected. The system should be back to normal again now. Please contact our support if you still experience problems.</p>tag:status.sharebox.global,2005:Incident/173682422023-05-25T23:27:09+02:002023-05-25T23:27:09+02:00Database causing slow response and downtime<p><small>May <var data-var='date'>25</var>, <var data-var='time'>23:27</var> CEST</small><br><strong>Resolved</strong> - Normal operation.</p><p><small>May <var data-var='date'>25</var>, <var data-var='time'>22:38</var> CEST</small><br><strong>Monitoring</strong> - Situation stabilized. Now monitoring.</p><p><small>May <var data-var='date'>25</var>, <var data-var='time'>21:32</var> CEST</small><br><strong>Update</strong> - Low impact now, but still not 100%. Investigation ongoing.</p><p><small>May <var data-var='date'>25</var>, <var data-var='time'>20:20</var> CEST</small><br><strong>Investigating</strong> - We are still investigating the issue. New information will be issues when further cause and solution is clear.</p>